Everything in Case Manager
Case Manager keeps your side of the EHCP process in one place. It remembers your dates, computes every legal deadline with the regulation cited, tells you the next move, and gives you the letter to send when the council slips. Here is each piece, and what it does for you.
The deadline ledger
Every statutory deadline in your case, computed from your dates: the 6 week assessment decision, the 20 week final plan, the 15 day draft window, annual reviews, phase transfer dates, mediation and appeal windows, and Tribunal compliance orders. Each row shows its due date, its exact regulation, and a live status: on track, act soon, breached, or done on time. The engine behind it is a 30 row table of time limits from the SEND Regulations 2014, verified against the legislation, including which clocks can lawfully pause and which never can. See how it fits together.
Your next move
A list of dates still leaves you doing the thinking. Above your ledger sits one box with the single most useful action today. A window you could lose, like the 2 month appeal deadline, outranks chasing the council. A breached council duty comes with what to do about it and the matching letter, one click away. Nothing due? It says so, and tells you the next date coming.
Stage-matched letters
The letters that move cases: challenging a refusal to assess, the 20 week breach complaint, the draft plan response, and more. Each one is carefully structured, with the regulation cited in the letter itself, because a letter that quotes the exact regulation is harder to set aside. Case Manager links the right letter to the right situation and fills in your names and dates for you.
Reminder emails before every deadline
Seven days before a deadline and again the day before, Case Manager emails you. You do not need to keep checking a website. You can get on with everything else, knowing nothing will slip past quietly.
Contact log and chronology
Every call, email and letter with the council, logged with a date and a note. If you ever need to go to the Ombudsman or the Tribunal, one click turns it into a numbered chronology: the document every adviser asks for, ready before anyone asks.
Plan wording checks
Draft plans arrive full of wording that sounds fine and commits the council to nothing: "access to", "opportunities for", "regular support". The wording checker reads your draft against a rulebook of case-law backed checks and flags every weak phrase, with the words to ask for instead. The free check shows your first three flags; with Case Manager you see everything, with the requests ready to copy into a response letter.
Free for everyone, no account needed
| Free for everyone | Case Manager, £29 a month |
|---|---|
| Deadline checker: every deadline from your dates, on your device | Case Manager remembers your case and recomputes as it moves |
| Guides to every stage, law cited | Your next move: what to do today, not just what is due |
| Letter templates to copy and adapt | Letters matched to your breach; reminders; contact log; wording checks |
| No account, nothing stored | Up to four children. Cancel any time. Refund within 30 days of your first payment. |
Common questions
What does the £29 a month price cover?
Case Manager covers up to four children, including every feature we add while you are a member. Cancel from your account at any time and the next payment does not happen. You keep read-only access to your case forever. If you cancel within 30 days of your first payment, email hello@ehcpassist.co.uk and we refund it.
Which features are free?
The checker, the guides and the letter templates, for everyone, forever. Case Manager is the paid layer.
Does it cover Scotland, Wales or Northern Ireland?
No. EHC plans are England only law, and pretending otherwise would mislead you. Scotland has ASN and coordinated support plans; we link to Enquire and SNAP Cymru for families elsewhere.
Case Manager: £29 a month
Up to four children. Cancel any time. Refund within 30 days of your first payment.